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Emergency Room

The Little Things

The Emergency Room is usually the last place anyone wants to be, and at Las Palmas we know that the last thing a patient needs in an emergency situation is to feel anxious, uncomfortable, confused, and uninformed about what will happen next.

For the talented staff of nurses, physicians and technicians in the Las Palmas emergency room, patient satisfaction is our top priority. This is evident in everything we do, from admitting patients to discharging them. We work hard to answer questions and address concerns as quickly and completely as possible because what is important to our patients is important to us.

To achieve customer satisfaction we provide little things-things like customized coloring books for children, continuous updates on a patient's status, and televisions and telephones in every room. The Las Palmas emergency room is rated among the top 10% among HCA hospitals in customer service.

Our Emergency Room, another reason Las Palmas Medical Center is clearly, the right choice.


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Miriam Webster Medical Dictionary

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Las Palmas Medical Center
1801 N. Oregon Street
El Paso, TX 79902
Telephone: (915)521-1200
Fax: (915)544-5203